The Higher Certificate in Contact Centre Management will equip you with competencies in the fields of communication, contact center management, and customer relations. It makes use of modern technologies, giving you the ability to work in a variety of contact center roles and developing your technological competency. This is an industry-focused, entry-level qualification with a vocational focus. It gives working contact center employees the necessary certification to advance their skills and knowledge. It achieves equilibrium between the contextual (practical) and conceptual (knowledge) facets of education.

Postgraduate Diploma in Human Resource Management

Managers in the public and commercial sectors who work in the human resources domain can acquire advanced essential skills through the Postgraduate Diploma in Human Resource Management. To generate graduates who are prepared to work in a human resources environment, the program uses contemporary technology and techniques across a wider range of topic areas, making it relevant to industry standards. We will give you the tools you need to operate in multidisciplinary human resource environments at the specialist and managerial levels. During this program, you will be able to develop competencies like applying various research-related skills and applying strategic management principles about the human resource environment, social responsibility, ethical and legal issues, and workplace diversity.

Tshwane University of Technology Distance Learning

Postgraduate Diploma in Human Resource Management

Managers in the public and commercial sectors who work in the human resources domain can acquire advanced essential skills through the Postgraduate Diploma in Human Resource Management. To generate graduates who are prepared to work in a human resources environment, the program uses contemporary technology and techniques across a wider range of topic areas, making it relevant to industry standards. We will give you the tools you need to operate in multidisciplinary human resource environments at the specialist and managerial levels. During this program, you will be able to develop competencies like applying various research-related skills and applying strategic management principles about the human resource environment, social responsibility, ethical and legal issues, and workplace diversity.

Higher Certificate in Administrative Information Management

The objective of the online Higher Certificate in Administrative Information Management is to equip students with the knowledge and abilities necessary to be successful in the workplace. Develop the problem-solving, communication, presentation, and office software abilities necessary to become a highly sought-after office administrator. Study the specifics of note-taking and listening, writing and verbal communication, administration etiquette and ethics, front desk responsibilities, and collaborative software. Students who complete this program will learn how to manage effectively and assist operations.